What our clients say…
Thanks very much to Alison for all of her hard work on this.
It has been a real challenge, my wife and I are delighted with the service that has been provided and with how hard Alison has worked, how patient she was and how she consistently was quick to respond to our messages.
This would have been a far more stressful purchase had it not been for Alison’s efficiency and kindness we are extremely grateful.
Have a wonderful Christmas and a great new year and let’s keep in touch in case there are any further good potential investments ahead.
S.J.M- Hong Kong
I knew securing a mortgage was going to be a challenge before I applied. This wasn’t my first mortgage as an expat. Liquid Expat made sense as a broker because of their specialist knowledge and magical relationships with lenders. This mortgage has been so much more of a challenge than I or they expected, but they were quick to come back with options where other brokers failed. They have been efficient and have kept me up to date at every juncture, which is important when you are feeling under pressure. Despite some unprecedented decision making from the lender, they championed my case throughout. They have gone above and beyond to explain, and we have worked hard together to persuade the lender of my viability as a borrower. I had more than a broker in the Liquid Expat team, I had a team of people who were on my side – they were my people. The upshot? Between me, a tenacious and persistent client, and Liquid Expat, a lender-whispering and supportive broker, we have finalised a mortgage that enables me to start a new chapter in my new home – a prospect that at times seemed impossible. I can highly recommend them as a mortgage broker. They save you an immense amount of time and disappointment.
I have to say my experience with Liquid was positive from start to finish.
The level of customer service I received from John and Liam was outstanding. I had more contact with Liam who guided me through the process and I found him to be professional, supportive and quick to communicate throughout.
I would have no issues using Liquid again in the future or recommending to others.
I will contact you all again in 2 years when my fixed deal runs out.
P.G. – Saudi Arabia
I just wanted to say a big thank you to Alison for all her help over the last few weeks. It would have been impossible to do this purchase without her.
Thank you for being able to obtain this mortgage for us. It was not easy for us being ex-pats and we were rejected by many organisations/ brokers that first thought they could get the mortgage for us. Liquid were the only ones that made it happen. Please also send our thanks to Kevin who was instrumental in obtaining this mortgage for us.
My 3rd mortgage through Liquid Expat went very smoothly, thank you, 5 weeks from submission of the mortgage application to approval, and 8 weeks from enquiry with Liquid to completion of the purchase.
Once again, Kevin Pollard wasted no time in advising the available products, and Jane Derbyshire followed it through, kept me informed and chased the lenders every step of the way.
I have no problem recommending Liquid’s services and have done so with 2 of my colleagues recently, also I’m currently processing the 4th mortgage with you (and hoping Kevin can find me another 2 soon).
Many Thanks once again.
J.V.- Abu Dhabi
“The entire experience utilising liquid expat in sourcing financing solutions in Germany (for an Australian residing in Mongolia) was seamless and efficient. In comparison to other organisations I have utilised in support of financing for global property investment, I found Liquid Expat and specifically Donna Spencer (Senior International Mortgage Consultant) to be extremely fast in delivery, very responsive and of course knowledgeable on the subject. Working across multiple time zones is always difficult but Donna made herself available at all times to ensure a quick resolution to any queries or concerns. I would recommend the engagement of Liquid Expat for global financing brokerage without hesitation.”
J. S. – Dubai
I am thankful for Jamie who really does have excellent customer service skills and is really helpful, speedy and proactive.
Kevin and Jane have been outstandingly helpful in their efforts to secure us 2 mortgages in our difficult situation. They have gone to the end of the earth for us and we are very grateful!
S.A.W – Dubai
I have to say I have been more than satisfied with your company’s services and more importantly the attentive service of your staff from the finding of a suitable product through to the receipt of the mortgage offer.
Donna Spencer from the outset provided a great service, although I am sure she was very busy at the time, she ensured that all of my requests or correspondences were responded to within acceptable response times. Further she provided myself with a selection of suitable products to choose from and with the support of Mariel, guided myself through the pre-approval process. Added to the aforesaid, Donna and Mariel ensured that the handover to Jane Derbyshire in the UK was a seamless process.
Jane, with the support of Nicole Paintain, was responsible for ensuring the process continued from the pre-approval through to issue of a formal offer. Full credit to them both, I think it would be fair to say that we received quite a few pedantic requests from the lender which I do not believe the lender acknowledged was difficult in the timescales for an international customer to satisfy such requests. However, the team dealt with the lenders request well and were the ideal conduit for the relationship between myself and the lender. I must say they were both very efficient and attentive.
Finally, I work in a fee earning business myself and I fully understand the importance of cost being expended (mainly through the consultants’ time on the case) against a pre-determined budget. So for this reason I appreciate that not once did I feel any impatience during the process and greatly appreciate the time and excellent service provided by all involved, that has left me feeling like a valued customer.
Liquid Expat will certainly be my first contact for future transactions.
A very BIG THANK YOU to you. Honestly, this whole process has been very trying and I really do appreciate your efforts. Thank you.
A sincere thanks to Liam and John for all your help with the process.
I would have no problem recommending you to other consumers
P.G.- Saudi Arabia
I just wanted to drop you a note to express my thanks for the work Paul Davies has done in helping me complete the formal mortgage offer for a property in Scotland. We were both put under a lot of pressure for a quick completion by the seller. Paul helped with constantly chasing up the bank to try as best we could to complete as quickly as possible. This did involve multiple emails and calls to and from him, which I appreciate as I’ve now received the formal offer and am confident at completing this week.
S.B.- Hong Kong
Fantastic service from the initial call to the final purchase. Alison was extremely helpful and knowledgeable. I look forward to purchasing another property through Liquid Expat.
Thanks for assisting us in getting it all sorted. We will definitely be using you again and recommending you to other expats. Everything went smoothly and you helped and kept us in the loop through-out.
It took a little longer than anticipated (6 months rather than 3) but this was down to the solicitor checking for money laundering. Our money went through many accounts so it all had to be traced back and accounted for. We ended up showing the path of every dollar to pound ourselves, as the solicitor was a little confused. Next time, we will try to keep money between 2 accounts only, where possible, to avoid any delays.
C.J.- Hong Kong
As a repeat customer I am happy with your service, and am planning on using your services again soon. I would like to highlight two standout performers:
1. Michael Fagan: he quickly understands exactly what I want and delivers.
2. Nicole Paintain: she has managed both the lender and myself (I recently changed roles and now working 80 hour weeks and needed the odd nudge to remember) through the process to ensure completion.
I have no problem recommending your services in the property groups I am part of.
I hope you will pass on my thanks to both personally.
I would like to say thank you so much to Kevin for keeping us in mind and continuously informed throughout the process. All your kind help has been really appreciated.
You are the best broker ever!”
Thank you Liam for all your help. I will indeed recommend you and will use you for my next purchase!”
Jane, you have been extremely helpful throughout this process and I really appreciate that. Thank you.
I will definitely recommend Liquid Expat to others –there’s quite a few people over here who simply have given up on buying property back home because they simply don’t believe getting a mortgage is possible while living outside the UK. Took me two years of trying before I came across your company, and clearly it works.
M.D.- Abu Dhabi
Thanks for your great work, Jane. Very much appreciated. I can honestly say that it’s been good working with you and your team, you’ve made the difficult process very smooth and I’ll most certainly be in contact with you in the future, and pass on your details to others who may require help.
K.C.- Hong Kong
Absolutely delighted I’ve now completed on my new UK property.
I just wanted to take this opportunity to thank Phil for the fantastic service that he and Liquid Expat have provided me in securing a suitable mortgage and re-mortgage facility. Sourcing finance as a UK expat in Singapore can be incredibly frustrating and challenging at the best of times but they made this process pretty seamless from start to finish. I can’t thank Phil enough for the hard work and professional service he provided me during this process.
I absolutely intend to use Liquid Expat’s service in the future and won’t hesitate to recommend you to friends and colleagues.
I’ll certainly be in touch!
It was a while back that you sorted my mortgage for me but it finally completed yesterday so I wanted to say a big thanks to Liam Saul and John Squires for all their help. It was very much appreciated and I wouldn’t hesitate to recommend you.
Thank you for your email and again thank you to all at Liquid Expat for such a high level of service.
Please keep in touch as we will definitely require your services again.
I will keep recommending your services to anyone who asks.
I have enjoyed my dealings with you Paul I found you a nice professional person with a very friendly manner and a good communicator, my having a fixed date to complete by meant it was a bit frustrating at times but then I suppose that’s the nature of the job.
Many thanks for your help.
Just a quick message to say that I was very happy with the service provided by your team. Philip did a fantastic job keeping the information flowing between all the relevant parties. He was extremely engaged, very responsive and almost always available. I couldn’t have asked for greater support in what was my first property purchase. I would have happily spent more money on the service that Philip provided and I would not hesitate to recommend liquid expat.
Sarah, thank you very much for your efforts to get this through. I truly appreciate your support in getting this over the line for me, you certainly eased the stress! Thanks again.
I have been very happy with the service I received with Liquid Expat. From the beginning till the end of the service received by Michael and also by Nicole, who have been really helpful and efficient. All in all the whole process has been seamless and I look forward to working with your company again in the near future for my next investment.
M.S. – Dubai
Overall I would say that I am satisfied with the service that Liquid Expat have provided throughout the application and draw down process. I was particularly happy with the support provided by Donna Spencer to look for potential solutions when the property was down valued by the surveyor appointed by the lender.
C.B. – Abu Dhabi
I’ve been very happy with the whole process. You provide a great service and I would definitely use it again.
M.P.R. – Abu Dhabi
We were very pleased with the service. Both Kevin and Phil were excellent at all times. Professional and helpful in their approach and genuinely very nice to deal with.
I was very pleased with Sarah Longden in the UK and Donna Spencer locally [Dubai], they both were very responsive and knowledgeable.
S.N. – Dubai
Overall I’m very pleased with how the process was managed and the quick turnaround time, especially considering that my bank in the UK took almost a month to confirm that they would not be able to handle my application.
J.M. – Dubai
I find your service good and have no issues, dealing with Jane Derbyshire I find her responses prompt and she is very helpful, updates regularly and pushes the lenders which I find a good attribute.
J.V.- Abu Dhabi
“Firstly I cannot thank Philip enough for all the hard work and support throughout the mortgage process. I have been so impressed by his professionalism and approachable manner. He’s very knowledgeable, efficient and always did exactly what had been agreed. The latter means a lot for a client because the process can be very stressful. I don’t think anything I have asked has ever been too much trouble and he made the process very straight forward. Some people have said that they have/ would deal directly with the lender but I would certainly rather return to your service. ”
M.T – Qatar
“I would like to recognise Sarah Longden from your organisation. Sarah’s calmness in approaching every hurdle and willingness to help at every stage was of great reassurance to me.”
B.C – Romania
“I’d just like to thank Jane, Donna and the team for the efficient work and getting this offer on the table. I will certainly be returning to you in the future.”
S.C – Dubai
“We were very happy with the service and in particular Nicole Paintain who was very professional and helpful.
I would definitely recommend your esteemed organisation whenever I get a chance. In fact one of my colleagues has already asked me and I have given Nicole’s name to him.”
L.Q – Dubai
“Overall, I was very happy with the service provided by Liquid Expat. It was efficient and the response time was fast – especially considering the time differences and various locations.”
J.G – Singapore
“Many thanks indeed for organising this; I shall have no hesitation in recommending your excellent service to colleagues”
B.T. – Singapore
The team at Liquid Expat were able to secure me a re-mortgage on my UK property, despite me living and working in different Asian countries and my family having a diverse mix of assets, with complicated ownership and guarantor arrangements, in the UK and Asia. Specifically they were able to identify and close a re-mortgage with a borrower that focused on the UK asset, its associated cash flows and ability to service the debt. This was all done swiftly, professionally and with a can do attitude. In a world of tighter lending standards I highly recommend them to get the job done. Richard, Hong Kong
R.C. – Hong Kong
Sincerest thanks to you and your team for arranging the mortgage so quickly and saving my purchase after my previous broker fell through. Excellent service and I will certainly recommend you company to my expat friends should they look for a UK mortgage.
G.K. – Turkey
Many thanks for all your help with the purchase of the house in Leicester
I received a lovely telephone call from my three year old daughter yesterday afternoon to tell me that she had the keys and loved her new house.
My sincere thanks once again.
P.S. – France
Thank you very much for your efforts in pulling this through,
And I also want to thank you for all your efforts and support during the whole mortgage application process. Now I can have a peaceful merry Christmas thanks to you.
Z.C. – UAE
Thanks Liam you were great! We would’ve lost the house without your help!
P.R.B. – Guernsey
Thank you Liam – found you and Liquid Expat very professional and honest to work with.For sure I will go ahead and use you again for the services you provide upon the next intended acquisition.
M.N. – Abu Dhabi
Thank you for reaching out, thank you for your help in getting through these two applications. I look forward to working with you again in the future.
P.R. – Bermuda
Many thanks for your email and all your help and patience in making it go through.
O.T. – China
Thank you to you and your team for the work done. I look forward to doing business with company again in the future.
M.L. – China
Chaps, I finally exchanged last week so wanted to say a big thanks to you for organising my mortgage. I’ve also passed your details to another friend possibly seeking a mortgage as we’ve been really pleased with the overall process.
S.L. – Dubai
Joe and I would like to thank you and John Squires for all your assistance in this matter.
J.H. – New Zealand
I’d like to thank you for all your help throughout this. It’s been an absolute pleasure using you. And I won’t think twice about using you again or recommending you to my colleagues and friends.
J.C. – Scotland
Cannot hide my joy and many thanks for all you did.
S.D. – Zimbabwe
Thanks so much for your help and support, you really made the process very smooth and easy.
S.C. – Dubai
Thanks Adrienne to you, John and colleagues for your help in getting this set up.
S.B. – Belgium
I would let you know how much I have appreciated all of your assistance in this mortgage. I really did find your attitude very positive and your explanation of everything that was required made all the difference to me.
J.K. – Abu Dhabi
Thank you for all your help, I appreciate all you have done throughout the process and look forward to working with you again.
R.B.T. – Qatar
Adrienne, thank you for all the help, the service and support has been outstanding.
C.T. – South Africa
Thanks Sarah for all your help in dealing with my questions throughout the process. Thanks to you and your proactive help, we managed to get a mortgage offer all smoothly – thank you!
A.L. – Hong Kong
Donna, Sarah, Grant and David, I just wanted to write and say thank you for the great job on my recent Vista purchase. It was very smooth all told and we are delighted with the place. I know how dramatic these can be (I have a first hand source) and so I really appreciate how it went pretty much without a hitch.
J.B. – Hong Kong
Overall I was very happy with the timeliness of responses, clarity of information, and mortgage offering from Liquid Expat. I would call out both Liam Saul and John Squires for their help in obtaining financing for me and the level of service they provided me with.
Very helpful and informative and willing to extend their assistance in any way.
M.N. – Dubai
Overall my experience with Liquid Expat was very good. Sarah Longden was responsive and useful, she seems to know the process well. Was relatively quick in responding.Overall very good – solid job, and the outcome is positive (I’m results-oriented and I did get a mortgage!)
A.L. – Hong Kong
My application process was excellent from start to finish. Jane kept me informed each step of the way – no points of concern.
S.L – Singapore
Overall I would rate the experience as very good and even though the time was incredibly short, I am pleased that the Liquid Expat team helped to get everything done quickly.
K.R – Dubai
I would certainly recommend you to a friend or relative, if I hear that they are intending to buy a property back in the UK. The service offered was excellent from the outset. I was kept well informed of the process throughout with quick responses to my questions at each stage.
J.G – France
Great service from start to finish; Nicole did a fine job and we would not hesitate to recommend your services.
P.S – Dubai
Many thanks for your help, Phil. In terms of feedback, I would have no hesitation in recommending you personally and Liquid Expat. It’s the first property purchase I have made as an expat and it was more involved than maybe I had anticipated, especially with the amount of paperwork required. Living in Indonesia makes it quite challenging to get a mortgage but from the start your company helped search out a good deal. After that, you personally helped to make it as easy as possible and provided good guidance on what I needed to provide. It also helped that you chased up on everything with the bank and solicitor, especially near completion which meant completion happened on time.
R.L – Indonesia
Liam Saul was fantastic with us throughout! Couldn’t be happier. He was very patient and extremely prompt with replies and delivery of service.
L.T – Kuwait