What our clients say…

I just wanted to say a big thanks for guiding me through all this stressful mortgage period. You have a great “way” of interacting with customers which sets their mind at ease. Not only that, you clearly know your product also, judging by our telecon on Monday about Dudley’s terms and conditions, and my “nervous concerns”.

So once again thanks.

John R. – Nigeria

I am emailing you tell you how very happy we were with your service and especially that of Liam Saul.
He was an amazing source of knowledge and support during, what seem like at times, a very painful mortgage application process. He kept his head when we were losing ours and we could not have done it without him.
Today we completed on the property and want to report that Liam was absolutely instrumental in us realising our dream.
Many thanks to you all but especially to Liam.

C.S.- Switzerland

I would like to take this opportunity to thank Jamie and Nicole for all their help over the past few months.
They were truly helpful and we wouldn’t have known what on earth we were doing without them.

C.B.- UAE

I would like to make a point of thanking the Liquid Expat team for their assistance over the past 9 months or so.
Of the many companies we’ve had to deal with throughout this extended process, your proactive and positive attitude has set you aside from others and gratefully received. We made contact with your company due to recommendations on social media groups here in Dubai, and we will certainly add our positive feedback to these.

P.S. – Dubai

Thank you all for the work that you put into arranging the mortgage. You all put in a fine effort and it all worked out because of this. It’s a huge relief to have finally completed on this property. Whilst I’m still in trouble with my wife for spending more of our money on this investment than I had promised due to the lower mortgage amount than originally proposed. I am at least still married. That might not be the case if this had not actually gone through.

I.D. – Italy

I just want to say a massive thank you.
John – You managed to find me a mortgage when I was really really struggling for two main reasons 1) Being an expat based in Qatar and 2) dealing with the short lease. I had previously contacted THREE different brokers who were all unsuccessful in finding me any lenders. You really are expat specialists.
Liam – I know I haven’t reached the finished line yet and completed, but I would just like to say a big thank you for putting up with one million questions from me. This was my first property purchase and dealing with the additional complications meant I needed alot of guidance and assurance the process was on track

H.A.Z – Qatar

I just wanted to say a huge thank you to Jane Derbyshire for her continued effort and support throughout a very stressful period. Jane goes above and beyond helping and guiding you and I would recommend Liquid Expat for sure to anyone looking for a mortgage.
Ours wasn’t the easiest of cases but everyone throughout the whole process was extremely helpful.

K.W. – Dubai

Thank you Linda. And thank you to your team for a world class service.

R.C. – South Africa

Thank you very much for your help, Jane, you were great. I was a lot less stressed working with you. The completion process is done now, this wouldn’t have happened without your help.

D.V.- USA

Thank you very much for your advice, by far the most professional and thorough I received so I will definitely reach back out as and when I decide to get a mortgage.

H.M. – Australia

Thanks very much to Alison for all of her hard work on this.
It has been a real challenge, my wife and I are delighted with the service that has been provided and with how hard Alison has worked, how patient she was and how she consistently was quick to respond to our messages.
This would have been a far more stressful purchase had it not been for Alison’s efficiency and kindness we are extremely grateful.
Have a wonderful Christmas and a great new year and let’s keep in touch in case there are any further good potential investments ahead.

S.J.M- Hong Kong

I knew securing a mortgage was going to be a challenge before I applied. This wasn’t my first mortgage as an expat. Liquid Expat made sense as a broker because of their specialist knowledge and magical relationships with lenders. This mortgage has been so much more of a challenge than I or they expected, but they were quick to come back with options where other brokers failed. They have been efficient and have kept me up to date at every juncture, which is important when you are feeling under pressure. Despite some unprecedented decision making from the lender, they championed my case throughout. They have gone above and beyond to explain, and we have worked hard together to persuade the lender of my viability as a borrower. I had more than a broker in the Liquid Expat team, I had a team of people who were on my side – they were my people. The upshot? Between me, a tenacious and persistent client, and Liquid Expat, a lender-whispering and supportive broker, we have finalised a mortgage that enables me to start a new chapter in my new home – a prospect that at times seemed impossible. I can highly recommend them as a mortgage broker. They save you an immense amount of time and disappointment.

L.F.- Dubai

I have to say my experience with Liquid was positive from start to finish.
The level of customer service I received from John and Liam was outstanding. I had more contact with Liam who guided me through the process and I found him to be professional, supportive and quick to communicate throughout.
I would have no issues using Liquid again in the future or recommending to others.
I will contact you all again in 2 years when my fixed deal runs out.

P.G. – Saudi Arabia

I just wanted to say a big thank you to Alison for all her help over the last few weeks. It would have been impossible to do this purchase without her.

K.W.- Bahamas

We are sending this message with sincere thanks to Liquid Expat for their brokerage services in helping us to secure our buy-to-let expat mortgage. Specifically, we’d like to highlight the professional expertise of John Squires and Liam Saul, both of whom have been nothing short of amazing throughout this complex process.
From the outset, John has been there to help direct us and provide initial overviews of the Liquid Expat services, mortgage options as well as life insurance aspects. He made the first steps of this process less daunting by making sure we had prompt honest answers and information about what LE could do and how they could help – crucial to our decision-making.
Liam, our designated broker, has been relentless in supporting our journey – from the arrangement of telephone updates in the early morning GMT just to accommodate the time difference, and many many emails to clarify things – he has gone above & beyond what we imagined when engaging Liquid Expat’s services. Liam’s dedication to providing a personable, honest and informed level of care to his clients is something we will recommend to any British expat in the US (or worldwide) seeking help with their UK mortgage needs. We are very appreciative to him, and wish him well for the future.
Thanks once again

S.C.- USA

Thank you for being able to obtain this mortgage for us. It was not easy for us being ex-pats and we were rejected by many organisations/ brokers that first thought they could get the mortgage for us. Liquid were the only ones that made it happen. Please also send our thanks to Kevin who was instrumental in obtaining this mortgage for us.

N.T.O.- Spain

My 3rd mortgage through Liquid Expat went very smoothly, thank you, 5 weeks from submission of the mortgage application to approval, and 8 weeks from enquiry with Liquid to completion of the purchase.
Once again, Kevin Pollard wasted no time in advising the available products, and Jane Derbyshire followed it through, kept me informed and chased the lenders every step of the way.
I have no problem recommending Liquid’s services and have done so with 2 of my colleagues recently, also I’m currently processing the 4th mortgage with you (and hoping Kevin can find me another 2 soon).
Many Thanks once again.

J.V.- Abu Dhabi

“The entire experience utilising liquid expat in sourcing financing solutions in Germany (for an Australian residing in Mongolia) was seamless and efficient. In comparison to other organisations I have utilised in support of financing for global property investment, I found Liquid Expat and specifically Donna Spencer (Senior International Mortgage Consultant) to be extremely fast in delivery, very responsive and of course knowledgeable on the subject. Working across multiple time zones is always difficult but Donna made herself available at all times to ensure a quick resolution to any queries or concerns. I would recommend the engagement of Liquid Expat for global financing brokerage without hesitation.”

J. S. – Dubai

I am thankful for Jamie who really does have excellent customer service skills and is really helpful, speedy and proactive.

C.B.- Dubai

Kevin and Jane have been outstandingly helpful in their efforts to secure us 2 mortgages in our difficult situation. They have gone to the end of the earth for us and we are very grateful!

S.A.W – Dubai

I have to say I have been more than satisfied with your company’s services and more importantly the attentive service of your staff from the finding of a suitable product through to the receipt of the mortgage offer.

Donna Spencer from the outset provided a great service, although I am sure she was very busy at the time, she ensured that all of my requests or correspondences were responded to within acceptable response times. Further she provided myself with a selection of suitable products to choose from and with the support of Mariel, guided myself through the pre-approval process. Added to the aforesaid, Donna and Mariel ensured that the handover to Jane Derbyshire in the UK was a seamless process.

Jane, with the support of Nicole Paintain, was responsible for ensuring the process continued from the pre-approval through to issue of a formal offer. Full credit to them both, I think it would be fair to say that we received quite a few pedantic requests from the lender which I do not believe the lender acknowledged was difficult in the timescales for an international customer to satisfy such requests. However, the team dealt with the lenders request well and were the ideal conduit for the relationship between myself and the lender. I must say they were both very efficient and attentive.

Finally, I work in a fee earning business myself and I fully understand the importance of cost being expended (mainly through the consultants’ time on the case) against a pre-determined budget. So for this reason I appreciate that not once did I feel any impatience during the process and greatly appreciate the time and excellent service provided by all involved, that has left me feeling like a valued customer.

Liquid Expat will certainly be my first contact for future transactions.

S.C.- Dubai

A very BIG THANK YOU to you. Honestly, this whole process has been very trying and I really do appreciate your efforts. Thank you.

J.L.- USA

A sincere thanks to Liam and John for all your help with the process.
I would have no problem recommending you to other consumers

P.G.- Saudi Arabia

I just wanted to drop you a note to express my thanks for the work Paul Davies has done in helping me complete the formal mortgage offer for a property in Scotland. We were both put under a lot of pressure for a quick completion by the seller. Paul helped with constantly chasing up the bank to try as best we could to complete as quickly as possible. This did involve multiple emails and calls to and from him, which I appreciate as I’ve now received the formal offer and am confident at completing this week.

S.B.- Hong Kong

Fantastic service from the initial call to the final purchase. Alison was extremely helpful and knowledgeable. I look forward to purchasing another property through Liquid Expat.

S.W.- Dubai

Thanks for assisting us in getting it all sorted. We will definitely be using you again and recommending you to other expats. Everything went smoothly and you helped and kept us in the loop through-out.

It took a little longer than anticipated (6 months rather than 3) but this was down to the solicitor checking for money laundering. Our money went through many accounts so it all had to be traced back and accounted for. We ended up showing the path of every dollar to pound ourselves, as the solicitor was a little confused. Next time, we will try to keep money between 2 accounts only, where possible, to avoid any delays.

C.J.- Hong Kong

As a repeat customer I am happy with your service, and am planning on using your services again soon. I would like to highlight two standout performers:
1. Michael Fagan: he quickly understands exactly what I want and delivers.
2. Nicole Paintain: she has managed both the lender and myself (I recently changed roles and now working 80 hour weeks and needed the odd nudge to remember) through the process to ensure completion.
I have no problem recommending your services in the property groups I am part of.
I hope you will pass on my thanks to both personally.

M.R.- Switzerland

I would like to say thank you so much to Kevin for keeping us in mind and continuously informed throughout the process. All your kind help has been really appreciated.
You are the best broker ever!”

W.Z.- UK

Thank you Liam for all your help. I will indeed recommend you and will use you for my next purchase!”

R.C.- Singapore

Jane, you have been extremely helpful throughout this process and I really appreciate that. Thank you.
I will definitely recommend Liquid Expat to others –there’s quite a few people over here who simply have given up on buying property back home because they simply don’t believe getting a mortgage is possible while living outside the UK. Took me two years of trying before I came across your company, and clearly it works.

M.D.- Abu Dhabi

Thanks for your great work, Jane. Very much appreciated. I can honestly say that it’s been good working with you and your team, you’ve made the difficult process very smooth and I’ll most certainly be in contact with you in the future, and pass on your details to others who may require help.

K.C.- Hong Kong

Absolutely delighted I’ve now completed on my new UK property.
I just wanted to take this opportunity to thank Phil for the fantastic service that he and Liquid Expat have provided me in securing a suitable mortgage and re-mortgage facility. Sourcing finance as a UK expat in Singapore can be incredibly frustrating and challenging at the best of times but they made this process pretty seamless from start to finish. I can’t thank Phil enough for the hard work and professional service he provided me during this process.
I absolutely intend to use Liquid Expat’s service in the future and won’t hesitate to recommend you to friends and colleagues.
I’ll certainly be in touch!

A.K.- Singapore

It was a while back that you sorted my mortgage for me but it finally completed yesterday so I wanted to say a big thanks to Liam Saul and John Squires for all their help. It was very much appreciated and I wouldn’t hesitate to recommend you.

S.L.- Dubai

Thank you for your email and again thank you to all at Liquid Expat for such a high level of service.
Please keep in touch as we will definitely require your services again.
I will keep recommending your services to anyone who asks.

B.R.- Dubai

I have enjoyed my dealings with you Paul I found you a nice professional person with a very friendly manner and a good communicator, my having a fixed date to complete by meant it was a bit frustrating at times but then I suppose that’s the nature of the job.
Many thanks for your help.

A.C.- Portugal

Just a quick message to say that I was very happy with the service provided by your team. Philip did a fantastic job keeping the information flowing between all the relevant parties. He was extremely engaged, very responsive and almost always available. I couldn’t have asked for greater support in what was my first property purchase. I would have happily spent more money on the service that Philip provided and I would not hesitate to recommend liquid expat.

S.K.- Dubai

Sarah, thank you very much for your efforts to get this through. I truly appreciate your support in getting this over the line for me, you certainly eased the stress! Thanks again.

M.T.– Dubai

I have been very happy with the service I received with Liquid Expat. From the beginning till the end of the service received by Michael and also by Nicole, who have been really helpful and efficient. All in all the whole process has been seamless and I look forward to working with your company again in the near future for my next investment.

M.S. – Dubai

Overall I would say that I am satisfied with the service that Liquid Expat have provided throughout the application and draw down process. I was particularly happy with the support provided by Donna Spencer to look for potential solutions when the property was down valued by the surveyor appointed by the lender.

C.B. – Abu Dhabi

I’ve been very happy with the whole process. You provide a great service and I would definitely use it again.

M.P.R. – Abu Dhabi

We were very pleased with the service. Both Kevin and Phil were excellent at all times. Professional and helpful in their approach and genuinely very nice to deal with.

I.P.- Dubai

I was very pleased with Sarah Longden in the UK and Donna Spencer locally [Dubai], they both were very responsive and knowledgeable.

S.N. – Dubai

Overall I’m very pleased with how the process was managed and the quick turnaround time, especially considering that my bank in the UK took almost a month to confirm that they would not be able to handle my application.

J.M. – Dubai

I find your service good and have no issues, dealing with Jane Derbyshire I find her responses prompt and she is very helpful, updates regularly and pushes the lenders which I find a good attribute.

J.V.- Abu Dhabi

“Firstly I cannot thank Philip enough for all the hard work and support throughout the mortgage process. I have been so impressed by his professionalism and approachable manner. He’s very knowledgeable, efficient and always did exactly what had been agreed. The latter means a lot for a client because the process can be very stressful. I don’t think anything I have asked has ever been too much trouble and he made the process very straight forward. Some people have said that they have/ would deal directly with the lender but I would certainly rather return to your service. ”

M.T – Qatar

“I would like to recognise Sarah Longden from your organisation. Sarah’s calmness in approaching every hurdle and willingness to help at every stage was of great reassurance to me.”

B.C – Romania

“I’d just like to thank Jane, Donna and the team for the efficient work and getting this offer on the table. I will certainly be returning to you in the future.”

S.C – Dubai

“We were very happy with the service and in particular Nicole Paintain who was very professional and helpful.
I would definitely recommend your esteemed organisation whenever I get a chance. In fact one of my colleagues has already asked me and I have given Nicole’s name to him.”

L.Q – Dubai

“Overall, I was very happy with the service provided by Liquid Expat. It was efficient and the response time was fast – especially considering the time differences and various locations.”

J.G – Singapore

“Many thanks indeed for organising this; I shall have no hesitation in recommending your excellent service to colleagues”

B.T. – Singapore

The team at Liquid Expat were able to secure me a re-mortgage on my UK property, despite me living and working in different Asian countries and my family having a diverse mix of assets, with complicated ownership and guarantor arrangements, in the UK and Asia. Specifically they were able to identify and close a re-mortgage with a borrower that focused on the UK asset, its associated cash flows and ability to service the debt. This was all done swiftly, professionally and with a can do attitude. In a world of tighter lending standards I highly recommend them to get the job done. Richard, Hong Kong

R.C. – Hong Kong

Sincerest thanks to you and your team for arranging the mortgage so quickly and saving my purchase after my previous broker fell through. Excellent service and I will certainly recommend you company to my expat friends should they look for a UK mortgage.

G.K. – Turkey

Many thanks for all your help with the purchase of the house in Leicester
I received a lovely telephone call from my three year old daughter yesterday afternoon to tell me that she had the keys and loved her new house.
My sincere thanks once again.

P.S. – France

 

Thank you very much for your efforts in pulling this through,
And I also want to thank you for all your efforts and support during the whole mortgage application process. Now I can have a peaceful merry Christmas thanks to you.

Z.C. – UAE

 

Thanks Liam you were great! We would’ve lost the house without your help!

P.R.B. – Guernsey

 

Thank you Liam – found you and Liquid Expat very professional and honest to work with.For sure I will go ahead and use you again for the services you provide upon the next intended acquisition.

M.N. – Abu Dhabi

 

Thank you for reaching out, thank you for your help in getting through these two applications. I look forward to working with you again in the future.

P.R. – Bermuda

 

Many thanks for your email and all your help and patience in making it go through.

O.T. – China

 

Thank you to you and your team for the work done. I look forward to doing business with company again in the future.

M.L. – China

 

Chaps, I finally exchanged last week so wanted to say a big thanks to you for organising my mortgage. I’ve also passed your details to another friend possibly seeking a mortgage as we’ve been really pleased with the overall process.

S.L. – Dubai

 

Joe and I would like to thank you and John Squires for all your assistance in this matter.

J.H. – New Zealand

 

I’d like to thank you for all your help throughout this. It’s been an absolute pleasure using you. And I won’t think twice about using you again or recommending you to my colleagues and friends.

J.C. – Scotland

 

Cannot hide my joy and many thanks for all you did.

S.D. – Zimbabwe

 

Thanks so much for your help and support, you really made the process very smooth and easy.

S.C. – Dubai

Thanks Adrienne to you, John and colleagues for your help in getting this set up.

S.B. – Belgium

I would let you know how much I have appreciated all of your assistance in this mortgage. I really did find your attitude very positive and your explanation of everything that was required made all the difference to me.

J.K. – Abu Dhabi

Thank you for all your help, I appreciate all you have done throughout the process and look forward to working with you again.

R.B.T. – Qatar

Adrienne, thank you for all the help, the service and support has been outstanding.

C.T. – South Africa

Thanks Sarah for all your help in dealing with my questions throughout the process. Thanks to you and your proactive help, we managed to get a mortgage offer all smoothly – thank you!

A.L. – Hong Kong

Donna, Sarah, Grant and David, I just wanted to write and say thank you for the great job on my recent Vista purchase. It was very smooth all told and we are delighted with the place. I know how dramatic these can be (I have a first hand source) and so I really appreciate how it went pretty much without a hitch.

J.B.  –  Hong Kong

Overall I was very happy with the timeliness of responses, clarity of information, and mortgage offering from Liquid Expat. I would call out both Liam Saul and John Squires for their help in obtaining financing for me and the level of service they provided me with.
Very helpful and informative and willing to extend their assistance in any way.

M.N. – Dubai

Overall my experience with Liquid Expat was very good. Sarah Longden was responsive and useful, she seems to know the process well. Was relatively quick in responding.Overall very good – solid job, and the outcome is positive (I’m results-oriented and I did get a mortgage!)

A.L. – Hong Kong

My application process was excellent from start to finish. Jane kept me informed each step of the way – no points of concern.

S.L – Singapore

Overall I would rate the experience as very good and even though the time was incredibly short, I am pleased that the Liquid Expat team helped to get everything done quickly.

K.R – Dubai

I would certainly recommend you to a friend or relative, if I hear that they are intending to buy a property back in the UK. The service offered was excellent from the outset. I was kept well informed of the process throughout with quick responses to my questions at each stage.

J.G – France

 

Great service from start to finish; Nicole did a fine job and we would not hesitate to recommend your services.

P.S – Dubai

Many thanks for your help, Phil. In terms of feedback, I would have no hesitation in recommending you personally and Liquid Expat. It’s the first property purchase I have made as an expat and it was more involved than maybe I had anticipated, especially with the amount of paperwork required. Living in Indonesia makes it quite challenging to get a mortgage but from the start your company helped search out a good deal. After that, you personally helped to make it as easy as possible and provided good guidance on what I needed to provide. It also helped that you chased up on everything with the bank and solicitor, especially near completion which meant completion happened on time.

R.L – Indonesia

Liam Saul was fantastic with us throughout! Couldn’t be happier. He was very patient and extremely prompt with replies and delivery of service.

L.T – Kuwait

Dear John and Liam at Liquid Expat,

 

A huge thank you from James and I for you helping us in securing a mortgage. We have completed and I’m flying back today to collect the keys.

 

I can’t speak highly enough of Liam -he has been amazingly patient, efficient, prompt, courteous and communicative making an otherwise stressful process a breeze, especially as we were overseas throughout.

 

Thank you so much once again, kind regards,

Sophie & James R.
Based in the UAE.

We felt we had to write and express our thanks to Liquid Ex Pat and Sarah in particular for the service we have received.
When you pay a fee you expect a good service but what we got was exemplary.
Calls and emails were answered instantly and when we encountered an unexpected problem, which alone we could not resolve, Sarah went above and beyond to assist us, and we know things would not have gone as smoothly or as quickly without her excellent help.
We would thoroughly recommend Liquid Ex Pat to anyone looking for a mortgage.

Rob and Jo Saudi Arabia

Dear Danielle
Thank you so much for all your efforts and for your patience in dealing with our constant telephone calls and e mails. You have been so thorough and professional at all times.
We look forward to now working with Linda to complete.
Enjoy the long weekend.
Best wishes

Edward

It’s Official Liquid Expat Mortgages “World’s Better Than London Brokers”

Satisfied Customer

“I just wanted to let you know that I have recently had two mortgages arranged by LS and JS at liquid Expat Mortgages , who have been very helpful and patient with me – they have been absolutely sterling to deal with (I have told LS so too) and I am most grateful. I will certainly recommend your firm to anyone who asks.

Stuart Marshall Director Liquid Expat Mortgages

Hi W,
Thanks so much for taking the time out to pen the email. It’s a really good feeling getting feedback like this. I’m pleased you are pleased !
Many thanks,

Satisfied Customer

Not at all, it’s well-deserved. I have dealt with other mortgage brokers, mainly in London, and you guys are worlds better.

WM –  Switzerland

Hi Adrienne,  Thanks for the ongoing support. I have and will continue to recommend you to many of my colleagues and friends, your company has made this process so much easier for me.

WC in Scotland but works in Norway

Dear Nicole,
Thank you for everything. You have been extremely professional in your approach and highly efficient. We look forward to liaising with you in the future.

R – Dubai

Dear Linda,
I would like to thank you, Jamie, Nicole and the other behind the scenes staff at Liquid Expat for all your professional help with obtaining a mortgage for us which enabled us to make the purchase of this buy to let property. Thank you all so much – we got there in the end!

E. & A. – Israel

wooow thats great news Nicole, thank you for all your hard effort and guiding me through the application to make it successful. Wish you are in Dubai would have treated u with nice dinner. Sure please keep me posted and ask Joe to call me once offer comes through.

J – Dubai

Dear Nicole,
Thank you so much for all your hard work and patience with us. It wasn’t easy doing all that horrible paperwork and digging up all our personal details – but it’s almost over now – and hopefully all worth it. Thank you for making it bearable.

Emma – Israel

Lovely thank you Linda,

I would like to take this opportunity to thank Jamie and Nicole for all their help over the past few months. They were truly helpful and we wouldn’t have known what on earth we were doing without them.

Kind regards

C. – Dubai

Hi Liam,
Just wanted to say a huge thank you for all of your help. You and your company appeared to be the only people who could me and my family in all of this, and we are extremely grateful. Additionally, you have always been available and quick to respond and I thank you for this.
Kind regards,

Claire – Norway

Hi Joe,

Thanks again for all your help and support, I meant it when I said you are truly probably the only person I have dealt with in a long time that is sincere and concerned about the customer, I was also the same in any job I did and it really matters, but sadly to so few nowadays. Anyway keep up the good work and I’m sure we will be back in touch with you again!!
Best regards,

J & D – Dubai

Good morning Linda,

 

I’m sorry I haven’t had the chance to send this message until now but, I would like to take this opportunity to thank you on behalf of Nicole and I.

 

This has been our first experience into the housing market and it has been quite the learning experience for us! We have found the process quite stressful due to the demands of Katie and the situation with her mum and I would like to apologize for the added pressure throughout the process. You have worked diligently to help us move as quickly as possible through the sale and your support with the documents has been most helpful.

 

I would definitely recommend your services to my expat friends and if we decide to add to our portfolio I will certainly be in contact.
Thank you again for making this possible,

S. & N. – Dubai

Hi Joe,

 

Just a quick note to say thanks. The re-mortgage is now complete with funds in my account. The entire Liquid Expat team from you at the inception, to Nicole at the documentation collection and Linda the latter stages were excellent.

 

The re-mortgage was executed brilliantly by your team.

 

Best regards,

K.M. – Dubai

Hi Stuart, I understand you are the man to give feedback too regarding my experience of Jill Bowker.

 

Kindly allow me a moment to bring you up to speed.

 

I live in Dubai and own a property mortgage free in UK, I had looked into trying to get a mortgage and was told by another company this was impossible and a waste of time.

 

The following day Jill contacted me as I had left my details on the liquid expat site and she was everything you could ask for from a employee representing your company to a new customer.

 

Friendly, knowledgeable, organised and keen to go above and beyond she was brilliant (I have been working in recruitment for 15 years so I like to think I know about great employees)

 

My first application was declined and I was close to giving up and believing the other advice I got but Jill was determined to help me and yesterday I was informed by Al Rayan bank that my mortgage was approved and none of this would have happened without Jill.

 

I have even spoken to Jill and her husband about when I purchase a 2nd property and I will be following Jill as a customer for years to come.

 

I manage a team here in Dubai and I always value the feedback as I don’t have time to always know the level of service my team are giving so I wanted to highlight this to you as she really has changed my 2019 and my life now.

 

Many thanks to your company,

 

Best regards

D. S. – Dubai

 

Hello Lisa,

Thank you for your email. I am very grateful for the help Liquid has given with the two mortgages and one re-mortgage and look forward to working with you again in the future. I run the investing club at my school (Dulwich College Suzhou) and have recommended Liquid expat to several colleagues.

Warm Regards and Many Thanks,

A. – China

Hi Philip,

 

Just a little feedback for you.

 

After completing an online proforma with regards to a expat mortgage we were called back by Philip Clarke; Philip introduced himself and his company and advised of the services he could offer us. Philip talked us through options and provided quotations for various products. Philip’s professionalism and knowledge of the industry was impressive and truly appreciated. We would like to acknowledge the exceptional service that we received during the mortgage application process.

 

We were very impressed at the speed of the service and Philip managed to get us an agreement in principle the same day, this lead to a formal mortgage offer just days later. We couldn’t ask for a more efficient and professional service.

 

Thank you

 

N. & C. – Isle of Man

 

Thanks for the great service Nicole; always very easy to deal with your company!

 

Kind regards,

J & P.S. – Dubai

Joe, Just amazing amazing service from yourselves yet again…
It’s been an absolute pleasure doing business with you.
We will ensure that we refer your services throughout our network.
Regards,

 

Kind regards,

 

Jason & April – Dubai

Dear Phil,

 

Thank you so much!! On behalf of my wife and myself we really grateful for all your help in securing this Decision in Principle. Many thanks again.

 

Best regards

H. & N. – Qatar

Hello Phil,

 

My purchase completed yesterday. It is still sinking in.

 

I really need to say a big thank you to you and Nicole. I hope the people at the bank do not hold it against me for contacting them directly. I felt absolutely awful that week about events here. They still gave me an opportunity. I guess it doesn’t pay to analyse things too much, there is an element of chance in life. It’s been a rollercoaster ride from the time my offer was accepted in February. I now have some security and a lovely place on home soil to call my own.

 

Thank you again.

 

D. – New Zealand

Dear John,

 

As you know I have been working with Liam on a number of complex remortgages over the last 12 months. Whilst it has not always been an easy process – due to my Australian residency and the limited availability of lenders – Liam has always remained focused, responsive, polite and, most of all, resilient and positive, during what I am sure were frustrating and demanding requests from both the bank and me.

 

I would like you to formally recognise Liam’s performance and personally thank him for his efforts and the outcomes he has driven for me and my family. I understand that he has taken on many battles that I have no detailed knowledge of in addition to the negotiations I have been aware of and I cannot praise him enough for the work he has done

 

I also understand that he has a number of demanding and complex clients and that balancing a portfolio such as mine in the middle of everything else he has to deal with speaks volumes for his ability to prioritise, manage his time and communicate regularly both by email and verbally.

 

Please feel free to share this testimonial with Liam and your executive team if you feel it appropriate

 

G.B. – Australia

That’s wonderful news! I want to thank you all at Liquid Expat for making this process very seamless, you have all been great support.

 

D.K. – Dubai

Hi Adrienne,

 

Thank you so much. This one took a long time to complete but as always I have received a first class service from Liquid Expat so I am certain I will be using you again in the future.

 

Regards

 

R. & N. – Kuwait

I understand that this isn’t the final stage of the application and we still have number of hurdles in front of us. However I would like to thank you and also Laura for excellent customer service that you offered to us since taking over our case by Laura.

 

In addition she has gone extra miles and try her best to achieve our intended target.

 

No doubt that we will be purchasing more property going forward but I would like to work again with Laura for any future mortgage application for WHCL.

 

Kind regards,

 

Y – Hong Kong/Manchester

Hi Adrienne,

 

Many thanks for your email, and for the help to complete the mortgage transfer.

 

I’m especially grateful to Joseph and Nicole who were incredibly helpful and informative throughout the process. Despite doing this from New Zealand, they managed to make the process straightforward for me. Thank you.

 

Kind regards,

 

G – New Zealand

I just wanted to take a short time to say a huge thank you to Liam Saul and in the early days Maddiha Ali – I have been in contact with a number of companies over the years as an expat in HK and I must say that the service provided by both Liam and Maddiha was first class and very timely on all occasions.

 

Over the past 4 weeks Liam has been in constant contact to ensure we received the outstanding mortgage offer. It’s the start of our journey back to the UK and I can’t thank both individuals enough for making it possible.

 

I will be recommending the company to a number of friends in HK seeking to purchase properties in UK as expats.

 

Thanks very much for your time and fantastic work as a company!!

 

Best regards,

 

Dai. R – Hong Kong

Thank you very much to Laura, Joe and all the team for all their efforts. I must say that Liquid Expat has a highly professional team working for them.

 

And specially for you Laura, we wish you a very happy, joyful holiday and hope to speak to you soon when you are back.

 

Nadeem. A – Dubai, UAE

I have nothing but praise for Mr Lawrence Wong.

 

He has been attentive, quick in his responses, professional and at all times polite and amenable.

 

He called me up, when I was on holiday, and I have to admit I didn’t like being cold-called but I have to say he has been a delight to work with.

 

Yours sincerely,

 

Best regards,

 

Edmund. B – Dubai, UAE

I’m just writing to provide feedback from my recent experience with Liam.

 

Liam is always a pleasure to work with. This is the second time I have used Liquid Expat and Liam is always proactive and the service is always professional and fast.

 

I will be more than happy to deal with him again when I source my next property.

 

Regards,

 

Martin. C – Dubai, UAE

I would like to take the opportunity to express my sincere thanks for the superb service and support I have received from your colleague Liam Saul in organising my mortgage.

 

As I have been working overseas 20 odd years I had expected this process to be tiresome and complex however Liam was able to move me through the system with ease and kept me fully updated at all times both on additional requirements as they arose and progress as it was made.

 

I fully expected to have had to return to the UK at some point to sort this out. I did not which justified your fee in itself!

 

Nice one Liam!

 

Regards

 

Craig G., Saudi Arabia

I would like to commend the excellent support we received from Claire Field in our recent recent buy-to-let remortgage application which proceeded faster than we could have hoped, from her initial contact on the day of decision in principle 23rd July to the issue of the offer from the lender on 12th August.

 

She kept us fully in the picture throughout, and was always precise about what documentation was required, as well as being unfailingly friendly in her manner.

 

A Crowley & R Green, Portugal

After many years of searching my partner and I found the perfect property in UK and thankfully Liquid Expat helped us achieve our goal of securing it. Being based out of the UK the process is not the easiest but Liam helped me navigate through the steps and did a great job of handling HSBC. Liam kept me up to date at all times and I was so impressed to receive a call very early morning in August to say the mortgage had been approved.

 

Today we exchanged and Friday is confirmed completion date. We cannot wait.

Once again, a huge thank you for your support.

 

Best Regards,

Carol, Switzerland

I just wanted to drop you a note with some feedback for Liam Saul.

Liam has been fantastic dealing with my mortgage application, we have had 2 false starts largely due to construction of the building I am purchasing so he has had a pull the application form together a number of times! It was finally great news to hear that on the 3rd time I received the mortgage offer.

 

Throughout the process Liam has been helpful and extremely good at getting the applications turned around. As well as this, he has always been on the phone if I needed to see where we were with the process. A great experience given the challenges.

 

Kind regards

Caroline, U.K.

I would like to take this opportunity to express my appreciation and gratitude for what Claire, a mortgage coordinator from Liquid Expat, has done for me.

 

Buying a property overseas is not a stress free process. But Claire has been instrumental in reducing my level of stress and ultimately securing a mortgage lender for me.

 

She is punctual, reliable, approachable, organized and committed to finding the best solution for me. Her discourse is sensitive, reassuring and can explain things to me clearly. Frankly, without her help and expertise, I would not have arrived at the final stage of purchasing the property.
So, Claire, thank you so very much for what you have done.

 

MC – Hong Kong

I just wanted to drop you a message to let you know of my recent very positive experience with Liquid Expat as I have recently acquired a mortgage and completed on a property in Didsbury in Manchester.

 

In particular I’d like to give Nicole Gallagher a glowing review as she was brilliant and really helped me to get this through. Nicole picked up my case halfway through as the previous person I was dealing with had left the company but it was a seamless transition and Nicole had a very good understanding from our first conversation where we were up to and what needed to be done. She was always quick to respond with intelligent and relevant emails/calls and always seemed to have things in hand.

 

I work in the UK property industry and have a similar team who assist investors after the point of sale through to exchange. This means I have a very good idea of what impact the ‘aftersales’ process has on customers and in many cases this is what people actually remember from their experience.

 

I was very happy with the end to end service, Jamie Sweeny initially and then supported by Nicole once the products had been chosen. I had a few problems with the lenders due to the type of property I was trying to mortgage and being an expat, it’s reassuring to have people you can rely on to help and give advice on what to do next.

 

R.L. – DUBAI

.

Hi Claire,

 

I’d like to start off by saying since being in contact with yourself and a Rebecca the process has been very smooth and easy. You’re also good at building a relationship with the client and making the process very relaxed and with little stress.

 

I got a little bit overwhelmed when I saw the checklist and things that weren’t taken off that had already been completed . But once you took them off it was easier for me and I could see clearly what I had left to complete.

 

I’d definitely recommend using you and Liquid Expat again and hopefully I will speak to you again once I’m looking for my next mortgage after these two are completed later on down the line.

 

B.R. – Australia

I thought I would just drop you a quick line to commend the Liquid team, in particular John and Liam who I am now in the process of completing the second transaction in just over a year.

 

Both mortgages have not been without their difficulties due to reasons beyond anyone’s control, but we got there in the end. The continual support, professionalism, and solutions provided by your team, during what is a stressful time for everyone, is greatly appreciated.

 

In particular with this last mortgage which was rejected one Bank, due to apparent reasons associated with the Valuers/Property, Liam was able to take me from a standing start with the other Bank through to offer issuance in just over 3 weeks. The Offer was received just before Christmas has put me in perfect shape to complete by the 24th January.

 

I would, without hesitation recommend Liquid Expat’s services, and you guys will definitely be my first choice going forward for my mortgage requirements. Thanks to you and the Liquid team, keep up the good work.

 

C.P. – DUBAI

A few words to express my thanks to Liquid Expat and particularly to Linh who diligently and professionally supported my mortgage application through to approval and my eventual property completion and move in.

 

This is the 2nd time that Liquid Expats have supported me from afar and without hesitation I would refer to them again in the future and hopefully be lucky enough to have Linh appointed again to work on any future financing application I may have.

N.H. – DUBAI

Just wanted to take a short time to say a huge thank you to Liam Saul and in the early days Maddiha Ali – I have be in contact with a number of companies over the years as an expat in HK and I must say that the service provided by both Liam and Maddiha was first class and very timely on all occasions.

 

Over the past 4 weeks Liam has been in constant contact to ensure we received the outstanding mortgage offer from the lender. It’s is the start of our journey back to the UK and I can’t thank both individuals enough for making it possible. I will be recommending the company to a number of friends in HK seeking to purchase properties in UK as expats. Thanks very much for your time and fantastic work as a company!!

 

Best regards,

 

D.R. – Hong Kong

Dear Jane,

 

Just wanted to say a huge thanks to yourself and Jamie for all your help. My wife and I are really grateful to you guys for persisting through the process and eventually getting it over the line. We will always recommend you guys to anybody we know that is looking to borrow. Look forward to staying in touch.

 

All the best,

 

B.H. – South Africa

Claire has been great throughout this process, always available when needed despite the time difference, and willing to go the extra mile when any road bumps were encountered. Couldn’t recommend Liquid Expat enough!

 

Cheers, ,

 

H.R. – Australia

Dear Claire.

I would like to take this opportunity to thank you so very much for your support throughout this particularly difficult purchase. Really appreciate your support and hopefully the next purchase will be less painful…

I have many expat friends all exploring expat mortgages and have shared your details with all and advised all that you have made this process very simple. Keep up the good work and that telephone smile… it’s been a pleasure.

Many thanks.

L.B.- OMAN